Privacy Policy

jl110 ("jl110," "we," "us," or "our") operates the online gaming platform accessible at jl110.app. This Privacy Policy describes how jl110 collects, processes, stores, and protects personal information provided by or collected from Members and visitors ("you" or "your") in connection with your use of the jl110 Platform.

This Privacy Policy is incorporated into and forms part of jl110's Terms and Conditions. By registering a jl110 account or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

jl110 is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We treat the protection of your personal data as a fundamental obligation.

jl110 collects personal information through several channels, including account registration, identity verification, payment processing, gameplay activity, and your interactions with our customer support team. The categories of personal information we collect include:

Identity Information: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport number, driver's license number, SSS, PhilHealth, or UMID card details).

Contact Information: Email address, Philippine mobile number, and residential address (including city, province, and postal code).

Financial Information: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records, and account balance information. jl110 does not store full bank card numbers or CVV codes.

Account & Gameplay Data: Username, login credentials (stored in encrypted form), game history, betting records, bonus usage, session duration, and responsible gaming settings.

Technical Data: IP address, device type, operating system, browser type and version, referring URLs, and cookies and similar tracking technologies (see Section 5).

Communications Data: Records of your interactions with jl110 customer support, including live chat transcripts, email correspondence, and support ticket history.

jl110 processes your personal information for the following purposes, each of which is grounded in a lawful basis under the Data Privacy Act of 2012:

• Account Management: To create, maintain, and administer your jl110 account, verify your identity, and authenticate your logins.
• Service Delivery: To provide access to jl110's games, process deposits and withdrawals, and deliver the features and functionality of the Platform.
• Legal Compliance: To fulfill jl110's obligations under Philippine anti-money laundering laws (Republic Act No. 9160), PAGCOR regulatory requirements, and other applicable legislation, including Know Your Customer (KYC) verification.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the jl110 Platform.
• Responsible Gaming: To monitor gameplay patterns and identify Members who may be exhibiting signs of problem gambling, and to administer self-exclusion and deposit limit requests.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jl110 — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jl110 Platform.

jl110 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and anti-money laundering service providers engaged by jl110 to verify Member identities in compliance with Philippine law.
• Game Providers: Certified game software providers whose games are hosted on the jl110 Platform, to the extent necessary to deliver gameplay functionality.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where jl110 is legally required to disclose information.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by jl110, subject to professional confidentiality obligations.
• Law Enforcement: Philippine law enforcement agencies, where jl110 is required or permitted by law to disclose information in connection with a criminal investigation or legal proceeding.

jl110 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain your login session, remember your preferences, and analyze Platform usage.

The types of cookies used by jl110 include:

• Strictly Necessary Cookies: Essential for the operation of the jl110 Platform, including session management and security features. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have set on your jl110 account.
• Analytics Cookies: Used to collect aggregated, anonymized data about how Members use the jl110 Platform, helping us identify areas for improvement.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and activity on jl110. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl110 Platform.

jl110 retains your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• KYC verification documents are retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for three (3) years following account closure.

Upon expiry of the applicable retention period, jl110 will securely delete or anonymize your personal data in accordance with our internal data destruction procedures.

jl110 implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl110 Platform.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial account details.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of jl110's systems.
• Two-factor authentication (2FA) options available to all jl110 Members for enhanced account security.

While jl110 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jl110 will notify affected Members and the National Privacy Commission (NPC) of the Philippines in accordance with applicable law.

Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by jl110:

• Right to Be Informed: The right to know what personal data jl110 collects about you and how it is used — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jl110 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your jl110 account.
• Right to Erasure: The right to request deletion of your personal data, subject to jl110's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jl110 has violated your data privacy rights.

To exercise any of these rights, please contact jl110's Data Protection Officer at [email protected]. jl110 will respond to all verified data subject requests within thirty (30) days.

The jl110 Platform is strictly intended for individuals who are 21 years of age or older. jl110 does not knowingly collect personal information from persons under the age of 21. If jl110 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe that your child has registered on jl110 or provided personal information to jl110 without your consent, please contact us immediately at [email protected].

jl110 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where jl110 uses cloud infrastructure or third-party service providers located abroad.

Where such international transfers occur, jl110 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.

jl110 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, jl110 will post a notice on the Platform and update the "Last Updated" date at the top of this page. Where required by law, jl110 will also notify affected Members by email.

Your continued use of the jl110 Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how jl110 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or jl110's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Platform: jl110.app — available 24/7 via live chat support

jl110 is committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with jl110's response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.